PRIVACY POLICY

Last updated: July 27, 2022

When we say “Company”, “we”, “us”, and “our” we mean The Network For Recovery, Inc. and any subsidiaries of The Network For Recovery, Inc. (including any subsidiaries that The Network For Recovery, Inc. may form or acquire in the future), and their affiliates, directors, officers, employees and agents either individually or collectively, as the context may require. The above terms do not include persons or entities that Company does not control, manage or employ.

When we say “Sites” we mean www.nrecovery.com, www.nrecovery100.com, www.nrmeet.com and all associated subdomains, related functionality, services, content, documents and webpages offered by or for Company on or through www.nrecovery.com, www.nrecovery100.com, www.nrmeet.com, all associated subdomains, the nRecovery Apps or the systems, servers, and networks used to make these systems available.

Company knows that you care how information about you is used. Please read the following to learn more about our Privacy Policy.

Use of Sites is subject to the following Privacy Policy.

 

What information does Company collect from me as an end user?

You can browse Sites without telling us who you are or giving us any personally identifiable information about yourself. When you interact with us through your computer, Sites do record certain non-identifying site usage data, such as the number of hits and visits to Sites.

In order to tailor the information on Sites to your specific needs, you may, at your sole discretion, elect to complete a profile or register with Company.

If you elect to complete a profile or register with Company, you will be asked to provide personally identifiable information that may include among other things your name, address, age, gender, e-mail address, phone-number, fax number, date of birth, and other personal information (collectively referred to as “Profile Information”). Once you provide us with this information you are no longer anonymous to us. We also collect personally identifiable information, such as your user name and password, whenever you login to your account and may in limited circumstances ask you to provide credit card information and other personally identifiable information when purchasing items or services. We reserve the right to request any additional information necessary to establish and maintain your account.

Some of the programs and activities on Sites could require the provision of personally identifiable information about you beyond what is in your Profile Information and you may voluntarily choose to participate in such programs and activities.

When visitors leave comments on Sites we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

We collect information about you during the purchase process (PayPal, Stripe, and/or 2Checkout), as well as information relating to your course progression and quiz performance.

We store course progress, including completion status, quiz scores, assignments and/or essay submissions (if applicable).

We will also store comments on courses, lessons, topics, assignments, and essays if you choose to leave them.

While you visit Sites, we will track:

• Products you’ve viewed: we will use this to, for example, show you products you’ve recently viewed.
• Location, IP address and browser type: we will use this for purposes like estimating taxes and shipping
• Shipping address: we will ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We collect information about visitors who comment on Sites in order to use an anti-spam service. The information we collect includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

If you create, submit, import, save, or publish Event, Venue, or Organizer information, such information is retained in the local database:

• Venue information: name, address, city, country, state, postal code, phone, website, geographical coordinates (latitude and longitude)
• Organizer information: name, phone, website, email
• Event information: website, cost, description, date, time, image

 

Videoconferencing service

To provide the videoconferencing service, Company processes network and usage information including IP addresses for the meeting participants, the user specified URL used to host the meeting, and information about the phone numbers that connect to the meeting (if audio connection is made via a telephone call). In some cases, meeting related content, which may contain personal information, is temporarily stored to enable user functionality in a video meeting. Examples include:

If you use the chat function, chat content is stored during the meeting.
If you record a meeting, the recording of the meeting is temporarily stored until it is uploaded to your file hosting service (e.g. DropBox).
If you livestream your meeting, video content is temporarily stored to buffer the livestream.

In addition, users have the option of providing name, email address, and link to a picture that will be displayed to participants in the meeting

 

Cookies

Sites employ “cookies,” which are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser. We employ “cookies” to let us know how long you are logged on to Sites and to automatically log you out if you are inactive for several minutes; to store your user ID and password so that when you return to Sites you won’t have to re-enter some or all of that information; and to provide us with statistics regarding what pages of Sites you visited, and how long you spent there. You may configure your browser to accept all “cookies,” reject all “cookies,” or notify you when a “cookie” is sent. However, when accessing an area that requires a password for entry, “cookies” are not optional and continued paths through the password area will not continue if cookies are not enabled.

We will also use cookies to keep track of cart contents while you’re browsing our Sites.

If you leave a comment on our Sites you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Legal basis for processing

We collect and process information about you only where we have legal basis for doing so under applicable laws. The legal basis depend on how you use Sites. This means we collect and use your information only where:

• We need it to provide you a service, including to operate it, provide customer support and personalized features and to protect the safety and security of our service;
• It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote Sites and to protect our legal rights and interests;
• We need to process your data to comply with a legal obligation.
  

 

Information collected off-site

Company also places advertisements on partner websites and approved third party locations. In addition to collecting data on Sites, Company is able to obtain personally identifiable information from your voluntary registration through advertising links. The purpose of these ad units is to provide you with a convenient and user-friendly registration option. Registration through off-site links will require the same personal information as the profile completion described previously. The voluntary information you provide is transmitted directly to Company and treated identically to data collected from Sites. As noted above, you may customize your browser settings to match your comfort level with regard to the use of cookies on alternate websites.

 

Does Company track my IP address?

When you visit Sites, our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address (which is a number that lets computers attached to the Internet know where to send you data). Your IP address does not identify you personally. We log your IP address to (i) deliver our web pages to you upon request; (ii) tailor Sites to the interests of our users; (iii) help diagnose problems with our server; (iv) administer Sites in order to constantly improve the quality of Sites; (v) measure traffic within Sites; and (vi) prevent fraudulent use of Sites by others. Company may also track what we call a Customer Identification Number (“CID”), located within our URL, to determine the website from which you navigated to get to this Sites. This CID number does not contain personally identifiable information, and the CID number may not be apparent to you. We may also track and analyze non-identifying, aggregate usage and volume statistical information from our visitors and users (all of this information is “Aggregated Data”).

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.

Company does occasionally share your name and address with affiliated organizations with whom Company has a common interest.

Company also employs persons and entities to perform functions on our behalf, such as fulfilling merchandise orders, sending mail and email, processing credit card payments or helping with the maintenance or set up of our servers or computers, providing online analytics or assessing web site effectiveness with A/B testing. Such persons or entities have access to your personally identifiable information needed to perform their functions, but are contractually prohibited from using such information for any other purposes.

When you create a profile or register with Sites, you become a registered user with password access and we use your Profile Information to verify your identity, create your user account, and help us to offer you more personalized features, improve Sites, and provide you with information that is of the most interest to you. Such Profile Information is also compiled and analyzed on an aggregated basis that does not reveal your personal identity and is also considered “Aggregated Data”. In addition, you may from time to time be provided with or given the opportunity to obtain additional information of interest, updates, surveys, bulletins or other communications from Company or its partners (“Communications”) via e-mail. You may select to opt out of future Communications by following the opt-out provision below.

When you join the global movement to promote personal development through Sites we will use that information to send you email updates. If at any time you would like to unsubscribe from Company email list, you may do so by contacting us at [email protected] with the subject heading “unsubscribe” or by clicking on the link provided in our emails. For more information, please review the section of this Privacy Policy entitled, “Can I opt-out of receiving Communications?”.

If you have provided your telephone number to us through Sites then you may be contacted by one of our staff members (such staff members are bound by the terms of this Privacy Policy).

If you request a password reset, your IP address will be included in the reset email.

 

Sending emails via Company

In certain cases, we enable you to send individual e-mails through our Site. These messages are sent in your name, with your e-mail address as the return address and your full name and contact information is provided as part of the submission. These messages will be sent out under your name. You are solely responsible for the specific message(s) you send using our email tool. Company takes no responsibility for the content or use of your email address.

 

How does Company share and disclose my information?

Participation in certain programs available on Sites means that information you provide may be distributed or released publicly. Your participation in these programs is voluntary.

We may share the Aggregated Data that we collect with business partners, content providers or other third parties to advance goals of research, education, dissemination of information, and the provision of services.

Company has contractual arrangements with certain partners to provide information and services through Sites. Each of these partners may set and access “cookies” on your computer through Sites. The use of such “cookies” by each of these partners is subject to their own privacy policy, not the Privacy Policy of Company. We believe these partners share a similar commitment to privacy and urge you to review their privacy policies when visiting their sites. However, we cannot be responsible for their privacy policies.

We will also disclose your personally identifiable information if we reasonably believe we are required to do so by law, regulation or other government authority or to prevent harm to yourself, Company or others. In addition, we may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which Company participates or to a purchaser of all or substantially all of Company’s assets.

Visitor comments are checked through an automated spam detection service.

Sites is scanned for potential malware and vulnerabilities. We do not send personal information to the scanner; however, the scanner could find personal information posted publicly (such as in comments) during the scan.

Sites is part of a network of websites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into Sites is shared with a security service.

 

Payments

We accept payments through PayPal and Stripe. When processing payments, some of your data will be passed to PayPal and/or Stripe, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal privacy policy for more details. Please see the Stripe privacy policy for more details.

 

Who on our team has access to your information?

Members of our team, instructors, coaches and vendors have different levels of access to the information you provide us. For example, both Administrators and Instructors can access:

— Information such as your enrolled courses, course progress and username / email address.

Any additional information added in your User Profile can also be visible to the administrator(s).

 
Administrators and Vendors (Shop Managers) can access:

• Order information like what was purchased, when it was purchased and where it should be sent, and
• Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

 

Embedded content from other websites

Articles on Sites may include embedded content (e.g. videos, images, fonts, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

How does Company protect my Information?

Company and/or its subcontractors institute various electronic and administrative safeguards that are reasonably designed to protect your personally identifiable information from unauthorized access, including firewall technologies to help protect your data from hackers and other unwanted visitors. Also, access to the Profile Information contained in your account is protected by use of a password, so you should keep your password private and secure. In the event that we collect your credit card information, we will additionally utilize Secure Sockets Layer Software to encrypt your credit card information you input. Despite use of these safeguards, there are inherent risks in transmission of electronic information. We cannot guarantee and do not represent that your personally identifiable information will always be secure from unauthorized access.

We also may use a managed hosting provider and/or other subcontractors to assist us with the provision and maintenance of Sites. If we do, we will impose on such provider confidentiality obligations for the treatment of information.

 

How long do we retain your data?

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

 

Can I opt-out of receiving Communications?

To remove your personally identifiable information from our database so that you do not receive further Communications, you can log into your account and change your preferences in your Profile Information. The opportunity to opt-out will be available for at least 30 days after receiving Communication from Company. Requests filed in a timely manner will be processed within 10 days. Please note that under exigent circumstances, we may be required to send you information about Sites or your account.

 

How can I correct and/or update my data?

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

Marketing

Company would like to send users information and products and services of ours that we think users might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Company from contacting for marketing purposes or giving your data to partner companies.

What rights do you have over your data?

If you have an account on Sites, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

What about the privacy policies of websites linking to Sites or to which Sites link?

We provide links on Sites to other websites provided by third parties. In addition, some users access Sites via another site or a link on another site. We have no control over the websites that link to Sites or to which Sites link. We are not responsible for the privacy practices or the content of any website other than Sites. The existence of a link between Sites and other third party websites does not imply an endorsement of these other websites. We are not responsible for the content of such other websites, nor for the treatment of personally identifiable information might you provide while visiting such other websites.

 

What constitutes my acceptance of this Privacy Policy?

By using Sites, you expressly consent to the use and disclosure of information as described in this Privacy Policy. Company may modify this Privacy Policy at any time and will post a change notice with the new Privacy Policy on this Site. Your continued use of Sites after the posting of the change notice to the Privacy Policy will be deemed to be your agreement to the changed terms.

 

Notice to parents regarding participation of children and teens.

We want to help you guard your children’s privacy. In order to comply with the Children’s Online Privacy Protection Act, Company will not knowingly accept “personally identifiable information” from children under the age of thirteen (13) through Sites profile and registration procedures. Our refusal to accept this information does not preclude minors, however, from visiting and using certain features of Sites. In instances where personally identifiable information about children is collected so they can participate in programs offered on Sites, the rules of this Privacy Policy will apply and Company will obtain verifiable parental consent before knowingly collecting such information from a child under the age of thirteen. Parents will have the option of agreeing to the collection and use of the information and also to the disclosure of such information to third parties. Company will not require a child under the age of thirteen to provide more information than is reasonably necessary to participate in an activity as a condition of participation. Parents can review their child’s personally identifiable information, ask to have it deleted and refuse to allow any further collection of use of their child’s information. A parent wishing to do so should contact Company through the contact information set forth below.

  

Users Outside of the United States

Our computer systems and some of the computer systems of our third party service providers are currently based in the United States, so your personal data will be processed by us in the United States where data protection and privacy regulations may not offer the same level of protection as in other parts of the world, such as the European Union. As a visitor from outside the United States, by using Sites you agree to this Privacy Policy and you consent to the transfer of all such information to the United States, which may not offer an equivalent level of protection of that required in the European Union or certain other countries, and to the processing of that information as described in this Privacy Policy.

  

How do I contact Company?

If you suspect that this Privacy Policy has been violated, or if you have any questions about this Privacy Policy, the practices of Sites, or your dealings with Sites, you may contact us in the following ways:

via email: [email protected]

via this website:
https://www.nrecovery.com/contact-us